Refund Policy

Last updated: July 31, 2026

This Refund Policy outlines the guidelines and procedures for requesting refunds on Flux 3. We strive to be fair and transparent in our refund process.

Subscription Refunds

If you are unsatisfied with your Flux 3 subscription, you may request a refund within 7 days of your initial purchase. Refunds for subscription renewals are not available once the new billing period has begun. To cancel future charges, you may cancel your subscription at any time from your account settings.

Credit Pack Refunds

Credit pack purchases are generally non-refundable once credits have been used. If you have not used any credits from a recently purchased pack, you may request a refund within 48 hours of purchase. Partially used credit packs are not eligible for refunds.

Processing Time

Approved refunds will be processed within 5-10 business days. The refund will be issued to the original payment method used for the purchase. Please note that your bank or payment provider may take additional time to reflect the refund in your account.

Non-Refundable Items

The following are not eligible for refunds: credits that have already been used for generation, subscription periods that have already been consumed, accounts that have been terminated for violating our Terms of Service or Acceptable Use Policy.

How to Request a Refund

To request a refund, please contact our support team through the Help Center or send an email to our support address. Include your account email, the transaction ID or invoice number, and a brief description of the reason for your refund request.

Contact Us

If you have any questions about our refund policy or need assistance with a refund request, please don't hesitate to reach out to our support team. We're committed to ensuring your satisfaction with Flux 3.

Additional Information

For more information about our practices, please review our related policies: